Returns & Exchanges

At OFF SCRIPT, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return window for items in their original, unused condition.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print and Pack

Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags and labels remain attached.

3

Ship It Back

Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing