Returns & Exchanges
At OFF SCRIPT, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags and labels remain attached.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing